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TOPIC:

User is blocked - how to fix 8 years 7 months ago #141

  • DrJames
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To reduce spam when you create an account using username/password/email the system sends the usual click this link to confirm your account. If looks like:

Hello YourName,

Thank you for registering at fixhepc.com. Your account is created and must be activated before you can use it.
To activate the account click on the following link or copy-paste it in your browser:
https://fixhepc.com/register.html?task=registration.activate&token=some-random-stuff-here

After activation you may login to https://fixhepc.com/ using the following username and password:

[snip]

Until you click the link in this email your account will be blocked.

The email should arrive immediately but it may have ended up in your SPAM or TRASH folder.

A search for "fixhepc.com" should find it.

If you can't find it please use the contact form and we will activate your account manually.
YMMV
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