The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.
You can find officers from PALS in your local hospital.
PALS provides help in many ways. For example, it can:
help you with health-related questions
help resolve concerns or problems when you’re using the NHS
tell you how to get more involved in your own healthcare
PALS can give you information about:
the NHS
the NHS complaints procedure, including how to get independent help if you want to make a complaint
support groups outside the NHS
PALS also helps to improve the NHS by listening to your concerns and suggestions.
http://www.nhs.uk/chq/Pages/1082.aspx?CategoryID=68
How to find your nearest PALS : http://www.nhs.uk/Service-Search/Patient-advice-and-liaison-services-(PALS)/LocationSearch/363
How do I make a complaint about an NHS service :
http://www.nhs.uk/chq/Pages/1084.aspx?CategoryID=68&SubCategoryID=162
GT1a Dec14 F2/8.7 VL 900000-2.5M
Jan16 Hepcivir-L MonkMed/Redemption
Baseline: VL 913575 Alt 76 Platelets low
Wk2 VL1157 Alt 23
DET Wk 8 VL 32 Alt19 ‘In the slow lane’
June16 Fibro 5.7 F0/1 LIF 1.5
Wk 11 VL<12 Alt 13 Det/Unq
Extending tx 12 wks Mylan Sofo/Dac MonkMed
Wk 14 VL <12 Det/Unq
Wk 16 VL UNDETECTED
Wk 22 + 4 Wks Sunprevir FixHepC
Wk 24 UNDETECTED Alt 13
Wk 12 post tx SVR12 Wk 26 SVR24
Thank-you Tim, Dr Debasis @ MonkMed & Dr Freeman @ Fix HepC